Services

R2K and its management have been leaders of the Enterprise Content Management industry for over two decades. R2K has helped some of the world's largest and most innovative organizations streamline processes, reduce costs, comply with regulations and transform their customer service.

Capture
Document capture solutions convert bulky unwieldy physical paper into knowledge assets. In combination with fax integration, electronic forms and email integration, capture solutions can route the information entering the organization from various channels into a central repository ensuring information integrity.

Customized Solutions
R2K has rich experience in working with advanced capture solutions including OCR/ICR, forms recognition, re-designing of forms, and integration with fax solutions. R2K has implemented solutions on Kofax, FileNet Capture, EMC Captiva, Formware, InputAccel, Dispatcher, ClaimPack, and Rightfax to its customers.

Out-of-the-Box Solution
R2K has an in-house document capture solution, DocueCapture, an easy to deploy and administer solution built on open standards.

Learn More about DocueCapture

Document Management
Organizations today are encumbered with large amounts of information in the form of electronic documents, emails, customer information files, product manuals, etc. With this unstructured data comprising as much as 80% of the organization’s information, Document Management plays a crucial role in any IT strategy. A Document Management System allows an organization to ensure that this information is captured, stored, distributed, archived and discarded based on well-defined security and lifecycle policies.

R2K has built Document Management Systems on IBM FileNet, EMC Documentum and Microsoft SharePoint.

Business Process Management
Business process management provides governance of a business's process environment to increase operational efficiency, reduce costs and improve turnaround time.

R2K brings on board best practices from its numerous implementations in the industry, expertise in both process re-engineering and automation, and a technical knowledge of products such as IBM FileNet, Documentum and SharePoint.

Portals
With increasing requirements for collaboration becoming more common, portals provide a framework for integrating information, people and processes across the organizational boundaries while also serving as an important channel to reach out to customers.

R2K has expertise on Web Content Management Systems, portal governance and implementations. In the past R2K has helped customers reduce costs by collating and combining critical data in portals, helping to foster a customer self-serving culture, and resulting in reduced turnaround times for processes that earlier hinged on the abilities and knowledge of the help-desk.